Privacy Policy | WINN AIR CORP

This Privacy Policy explains how WINN AIR CORP ("we", "us") handles personal information collected through https://winnairservice.com (the "Site"). If you have questions, call us at (213) 596-9955 or write to us at 2120 2nd Ave #12, Los Angeles, CA 90018.

Information we collect

Information you give us. When you submit our estimate form, we collect your name, phone number, ZIP code, the service you are interested in, and any message you choose to include. When you call us, we receive your phone number and the information you share during the call.

Information collected automatically. Like most websites, our hosting provider records basic technical data such as IP address, browser type and pages requested, for security and to keep the Site running. If we enable website analytics (such as Google Analytics), it uses cookies or similar technologies to measure how visitors use the Site, including clicks on phone links and form submissions. The interactive Google Map loads only if you choose to load it; Google may then collect data according to its own privacy policy.

How we use information

To respond to your request, call or text you about it, and provide estimates and services.
To schedule, perform and follow up on work you request.
To operate, secure and improve the Site, including preventing spam and abuse of our forms.
To comply with legal obligations.

How we share information

We do not sell your personal information and we do not share it for cross-context behavioral advertising. We share information only with service providers that help us run our business, such as our website host, our customer management system and, if enabled, analytics providers, and only as needed for them to provide their services to us. We may also disclose information if required by law.

Calls and text messages

By submitting the form and checking the consent box, you agree that we may call or text you at the number you provide about your request. Consent is not a condition of purchase. Message and data rates may apply. You can ask us to stop contacting you at any time; for texts, reply STOP.

Data retention

We keep customer and request information for as long as needed to provide services, maintain business records, and meet legal requirements, and then delete or de-identify it.

Your California privacy rights

If you are a California resident, you may have the right to request access to, correction of, or deletion of your personal information, and to not be discriminated against for exercising those rights, subject to the requirements and exceptions of applicable law. To make a request, call (213) 596-9955. We will verify your request before acting on it.

Security

We use reasonable safeguards, including encrypted (HTTPS) connections, to protect information. No method of transmission or storage is completely secure.

Children

The Site is not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top shows when it was last revised.